Mechvana LLC
Last Updated: 02-28-2026
Thank you for shopping with Mechvana. Below are the details of our shipping process.
1. Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Because Poop Catcher™ products are handmade in small batches, processing times may occasionally take slightly longer during high-demand periods.
Once your order ships, you will receive a shipping confirmation email with tracking information.
2. Shipping Methods & Delivery Times
We currently ship within the United States.
Estimated delivery times after shipment:
Standard Shipping: 3–5 business days
Shipping times are estimates and may vary depending on the destination and carrier conditions.
Once the package has been handed over to the carrier, we are not responsible for delays caused by the shipping provider.
3. Shipping Rates
Shipping rates are calculated at checkout based on:
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Package weight
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Delivery location
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Selected shipping method
Free shipping promotions, if offered, apply only within the United States unless otherwise stated.
4. Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update after receiving your shipment confirmation.
5. Incorrect Address Information
Customers are responsible for providing accurate shipping information.
Mechvana LLC is not responsible for orders shipped to incorrectly entered addresses.
If an order is returned due to incorrect address information:
6. Lost or Stolen Packages
Once a package is marked as delivered by the carrier, Mechvana LLC is not responsible for lost or stolen packages.
If you believe your package was lost in transit, please contact us and we will assist in filing a claim with the carrier.
7. Damaged Packages
If your package arrives damaged:
We will review and determine appropriate resolution.
8. International Shipping
At this time, we ship only within the United States.
9. Contact Information
For shipping-related inquiries, please contact:
Email: admin@mechvanalabs.com
Business Address: 2263 Randall Rd STE 205
Carpentersville, IL 60110
